Privacy Policy
Effective Date: [02/04/2025]
KONG USA ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website kongusa.com. Please read this policy carefully. If you do not agree with the terms, please do not access the website.
1. Information We Collect
We collect the following types of information when you visit or interact with our website:
A. Personal Information
When you voluntarily provide it to us, we collect personal information such as:
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Name
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Email address
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Phone number
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Mailing address
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Payment information (processed securely by third-party payment processors)
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Any other information you provide through forms, email inquiries, or account registration
B. Non-Personal Information
We may collect non-personal information automatically when you visit our website, such as:
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IP address
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Browser type and version
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Pages you visit on our website
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Date and time of your visit
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Referring website
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Device information
2. How We Use Your Information
We use the collected information for the following purposes:
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To provide, operate, and maintain our website
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To process transactions and fulfill orders
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To improve user experience and website functionality
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To respond to customer service requests and inquiries
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To send promotional emails, newsletters, and marketing communications (with the option to opt out)
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To detect, prevent, and address security threats and fraud
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To comply with legal and regulatory obligations
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information in the following cases:
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Service Providers: We may share your information with third-party service providers that help us operate our website, process payments, and fulfill orders.
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Legal Requirements: We may disclose your information if required by law, legal process, or government requests.
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Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business transaction.
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Security and Protection: To protect our rights, property, or the safety of our customers and business partners.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These technologies allow us to:
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Analyze website traffic and improve site performance
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Remember user preferences
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Provide personalized content and ads
You can manage your cookie preferences through your browser settings. However, disabling cookies may impact your experience on our website.
5. Data Security
We implement security measures to protect your personal information. However, no data transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
6. Your Rights and Choices
Depending on your location, you may have the right to:
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Access, update, or delete your personal information
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Opt out of marketing communications
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Restrict or object to certain data processing activities
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Request a copy of your personal data
To exercise these rights, please contact us at info@kongusa.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing your information.
8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete such data.
9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
KONG USA
62 Ballou Blvd
Bristol, Rhode Island 02809
United States
Phone: (401) 253-3759
E-Mail: info@kongusa.com
By using our website, you consent to the collection and use of information as described in this policy.